When you’re ready and decide that your Draft can replace the already published version, click the Publish button. This way, you can experiment with your scenario without worrying that any of these tweaks will change the behavior of your published version. The draft version is a duplicate of your published chatbot with the changes you added.ĭraft lets you work on your chatbot without updating the published version. Publish your chatbotīy editing your chatbot, you will automatically create a new Draft of your chatbot scenario. Only then will you see the latest updates in the tested chatbot. Remember to Publish your chatbot before you start testing. It’s also possible to define the spacing between the Chat Widget and the corresponding bottom and side edges. You can choose between the left and right sides of the screen. Position - you can decide where the Chat Widget should appear on your website. If you’re using the bar option, you can customize the displayed text instead. Minimized window theme - choose the bubble icon or upload your image. You can choose between the bubble and the bar widget. Minimized window - here, you can define how your minimized window should look. Drag and drop or browse for an image and crop it if needed. Drag and drop or browse for an image and crop it if needed.īackground - you can add the bot’s background here. You can choose from ready-to-use presets or configure your colors by selecting the More advanced colors option.Īvatar - you can add the bot’s avatar here. Theme color - this option allows you to change the main widget theme color and the background image. Open your AI chatbot, navigate to the Integrations icon, and click on the Chat Widget. Make sure to click on the Save button in the bottom right corner to save your settings. Social media - use it to share your social media links with customers directly in the Chat Widget on the welcome screen. After the user provides an answer, the text field will be automatically turned off again. If you turn the text field off but use the Question action in your chatbot, the text field will be activated so that the user can answer that question. Remember that if you do so, you’ll need to build your chatbot using rich messages. Text field - if needed, you can turn the text field off. Powered by - you can turn off this option to remove the Powered by ChatBot label from your Chat Widget. ![]() It should briefly describe your business and explain how the chatbot can help the user. Welcome screen - you can enable this option to show the welcome screen with a description and your social media links before the chat starts.īot name - type your chatbot’s name here.ĭescription - this short text is displayed on the welcome screen. ![]() To create your Chat Widget and configure its settings, open your AI chatbot, navigate to the Integrations icon, and click Connect next to the Chat Widget option. If one isn’t found on the conversation tree, it will use the knowledge from AI Knowledge, and then use AI Assist to provide the best answer. The AI chatbot will search for an answer in the Start Flow module first. If you need to test only a specific interaction or action, you can start testing from any step of your chatbot by right-clicking on that interaction.
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